Stanley Services Terms & Conditions

1. Scope of Services

Stanley Services will perform landscaping and property maintenance services as outlined in the approved estimate, proposal, or service agreement. Services may include lawn maintenance, landscape installation, mulching, seasonal cleanups, shrub trimming, and related property maintenance work.

Any requested changes to the scope of work may result in additional charges and will be discussed with the client before proceeding.

2. Estimates and Pricing

All estimates are valid for 30 days unless otherwise stated.

While every effort is made to maintain quoted pricing, unforeseen site conditions, material price increases, or client-requested changes may require adjustments to the final cost. Any additional charges will be communicated prior to completion whenever reasonably possible.

3. Scheduling and Access

Service dates are estimates and may be adjusted due to weather conditions, equipment issues, holidays, or workload demands.

Clients are responsible for providing safe and unobstructed access to all service areas. Restricted access, locked gates, excessive pet waste, or unsafe conditions may result in delayed, incomplete, or rescheduled service.

Stanley Services reserves the right to skip inaccessible areas while still charging for the scheduled visit.

4. Payments and Invoicing

Recurring lawn maintenance services are billed in advance and processed through automatic payment.

All recurring service customers are required to maintain a valid payment method on file at all times. Clients are responsible for keeping payment information current and up to date.

By enrolling in recurring services, the client authorizes Stanley Services to charge the payment method on file for scheduled services and approved recurring charges.

For one-time projects, payment terms will be outlined in the approved estimate or proposal.

Unless otherwise stated in writing, all invoices are due within fifteen (15) calendar days of the invoice date (Net 15).

Returned payments, declined transactions, chargebacks, or insufficient funds may result in an administrative fee of $25 per occurrence.

5. Past Due Accounts

Any invoice not paid by the due date (Net 15) will be considered past due and may be assessed a one-time late fee equal to 25% of the unpaid invoice balance.

Stanley Services reserves the right to suspend or terminate services on accounts with outstanding balances until payment is received.

Past due balances may also accrue interest at a rate of 1.5% per month (18% annually), or the maximum amount permitted by applicable law, until paid in full.

Clients remain responsible for all collection costs, court costs, attorney fees, and other expenses incurred in collecting unpaid balances where permitted by law.

6. Cancellations and Rescheduling

Clients may cancel or reschedule services by providing at least 24 hours notice.

Cancellations made with less than 24 hours notice may be subject to a $50 cancellation fee.

Recurring lawn maintenance services may be cancelled at any time by providing written notice.

7. Property Responsibility

Clients are responsible for identifying and marking any hidden or underground systems, including but not limited to:

• Irrigation systems

• Invisible dog fences

• Electrical wiring

• Landscape lighting

• Septic components

• Utility lines

Stanley Services shall not be liable for damage to unmarked or improperly marked items.

8. Property Damage Claims

Any concerns regarding property damage must be reported within 7 days of service completion.

Stanley Services must be given a reasonable opportunity to inspect any alleged damage before repairs are made by others.

Failure to provide timely notice may limit Stanley Services' ability to investigate or resolve the claim.

9. Lawn and Landscape Conditions

Stanley Services is not responsible for damage or decline resulting from conditions beyond our control, including:

• Drought

• Excessive rainfall

• Insect infestations

• Fungus or disease

• Irrigation failures

• Soil conditions

• Extreme weather events

• Acts of nature

Natural variations in turf color, growth rates, and plant performance are normal and do not constitute defective workmanship.

10. Workmanship Guarantee

We stand behind the quality of our work.

Any concerns regarding completed work must be reported within 7 days of service completion.

Stanley Services will make reasonable efforts to address legitimate workmanship concerns.

Plant material warranties are not included unless specifically stated in writing.

11. Insurance and Liability

Stanley Services maintains applicable business insurance coverage.

Our liability for any claim shall be limited to the amount paid for the specific service giving rise to the claim.

Stanley Services shall not be liable for indirect, incidental, special, or consequential damages.

12. Ongoing Services and Termination

Clients may discontinue recurring services at any time with written notice.

Stanley Services reserves the right to terminate service for:

• Non-payment

• Repeated payment failures

• Unsafe working conditions

• Excessive property hazards

• Harassment or abusive conduct

• Repeated access issues

Outstanding balances remain due upon termination.

13. Photography and Marketing

Stanley Services may photograph completed work for documentation, marketing, training, or portfolio purposes.

Clients who do not wish to have their property photographed must notify Stanley Services in writing.

14. Yard Preparation Policy

To ensure efficient service, clients are responsible for removing items from service areas prior to scheduled visits.

This includes but is not limited to:

• Toys

• Garden hoses

• Lawn furniture

• Sports equipment

• Tools

• Decorations

• Other personal belongings

Stanley Services is not responsible for damage to items left within active work areas.

Areas obstructed by personal property may be skipped during service.

15. Governing Law

These Terms & Conditions shall be governed by and interpreted under the laws of the State of South Carolina.

Any disputes arising from services provided by Stanley Services shall be resolved in the appropriate courts of South Carolina.